Return and refund

At Samuel Widgets, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, we’re here to help. Below is our Refund & Return Policy:

1. Returns:

• You may return your purchase within 14 days from the delivery date.
• To initiate a return, please contact our customer service team at the contact details provided below.
• The item must be unused, in its original condition, and with the original packaging.
• Return shipping costs are the responsibility of the customer, unless the item is defective or damaged during shipping.

2. Refunds:

• Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
• Refunds will be issued in the form of a credit towards your future purchases or in another mutually agreed method.
• Please note that, since our payment method is cash on delivery, refunds will be processed in a similar manner, ensuring you receive a solution that fits your purchase.

3. Damaged or Defective Products:

• If you receive a damaged or defective product, please contact our customer support team immediately. We will arrange for an exchange or refund depending on the situation.

If you have any questions about our Refund & Return policy, feel free to contact us at [email protected].